Stress-Free Holiday Shopping - More Joy. Less Stress.
- We offer free standard shipping on thousands of products. This is designated on each product page. Shop and you shall find.
Gift Returns Until January
- Items purchased between November 5, 2014 and December 25, 2014 can be returned 60 days from purchase or until January 15, whichever is longer. Note: unfortunately, we cannot return or exchange in-laws. See our full policy (details).
Price Match Guarantee
- If you find the same product for a lower price before Christmas, we'll match the price. All price-matches must be claimed by December 24, 2014. See our full policy (details).
Helpful Product Experts
- Our friendly, knowledgeable and expert trained staff is available 24 hours a day and 7 days a week. They are happy to listen, make product recommendations and help answer questions 1-866-950-8710.
** Certain items do not qualify for free shipping. Delivery estimate and total shipping cost will be displayed in cart. Certain shipping methods and rural zip codes may take longer to arrive. Sorry but we do not ship to Alaska, Hawaii, US Territories, PO Boxes, APO and FPO or international addresses.
Help With Your Account
How to Sign in or Create Your Account
To get started, simply click the Your Account icon found in the upper right-hand corner of every page. You'll be taken to a page called Sign-In. If you've already created an account, follow the directions under "Already have an account?".
If you need to create an account, click the "Create an Account" link under the section labeled "Need to create an account?"
Your Account Summary Page
The Account Summary Page acts as the primary control center for your account. Protected by your password, the Account Summary page lets you view and modify all the information associated with Your Account. This includes Account Sign-in (Username & Password), Billing & Shipping Addresses, Payment Method information, Recent Purcases and other account related control.
Your password helps keep the information you enter in Your Account private and secure. Choose a password of at least 6 letters and numbers. It should be a word that's easy for you to remember. (And you shouldn't share it with anyone else.) If you forget your password, please click here and we will e-mail you a temporary password to the e-mail address registered with your account. After you log in with the temporary password, it is highly recommended that you create a new password. To change your password, you'll need to enter your new current password before you can create a new one.
Billing/Contact information and Shipping information
When you create Your Account, you have the opportunity to provide one, or several contact Billing and Shipping Addresses. This information is used to make ordering on our site simple and easy, and to help avoid delays if we need to contact you about your order. Living Direct network will never share any of this information without your permission.
The Living Direct Network offers a free, informative e-mail newsletter as well as occasional messages regarding special offers, sales and promotions, new site features, etc. Your Account makes it easy to keep your subscription preferences up to date. The Living Direct Network will never share your e-mail address without your permission.
Print Catalog Subscriptions
The Living Direct Network offers a free product catalog as well as the opportunity to receive other printed messages regarding special offers, rebates, coupons, etc. Your Account makes it easy to keep your subscription preferences up to date. The Living Direct Network will never share your address without your permission.
Using "Remember Me"
If you check the "Remember Me" box on "Your Account," our website will remember you whenever you visit our site from the computer on which you originally created your account. When you return to our site, you will be logged in and capable of quickly viewing the items in the Cart.
To take advantage of this feature, your computer must have cookies enabled.
Privacy and Security
Your password, and your billing, contact and shipping information are completely private and secure. The Living Direct Network will never share any of your information without your permission. If you choose to use Your Account's "Remember Me" feature, the contents of your Cart will be visible when you return to our website. For your protection, however, any other Your Account information will be available to you only after you type in your password.
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