Stress-Free Holiday Shopping - More Joy. Less Stress.
- We offer free standard shipping on thousands of products. This is designated on each product page. Shop and you shall find.
Easy Gift Returns
- Items purchased between November 5, 2014 and December 25, 2014 can be returned 60 days from purchase or until January 15, whichever is longer. Note: unfortunately, we cannot return or exchange in-laws. See our full policy (details).
- If you find the same product for a lower price before Christmas, we'll match the price. All price-matches must be claimed by December 24, 2014. See our full policy (details).
Helpful Product Experts
- Our friendly, knowledgeable and expert trained staff is available 24 hours a day and 7 days a week. They are happy to listen, make product recommendations and help answer questions 1-866-950-8710.
** Certain items do not qualify for free shipping. Delivery estimate and total shipping cost will be displayed in cart. Certain shipping methods and rural zip codes may take longer to arrive. Sorry but we do not ship to Alaska, Hawaii, US Territories, PO Boxes, APO and FPO or international addresses.
Cancelling your order
You may cancel your order, for any reason, and receive a full refund provided your order has not been shipped. Please note that a small percentage of orders cannot be stopped from shipping out of our warehouse even though they may not have physically left the premises. In these rare instances, the customer will be responsible for whatever shipping charges are incurred.
Typically, most orders are filled and shipped within 24 to 48 hours from the time they are received. The Living Direct Network Customer Service desk can inform you of the status of your order and advise you whether or not the order can be canceled for a full refund. Once an item is shipped the terms of our Returns policy will take effect. We reserve the right to charge a restocking fee on any canceled orders.
PLEASE NOTE: Cancellations cannot be sent via email. All cancellations must be submitted to the Living Direct Network customer support center by telephone only at 1-866-975-4846 from 8 a.m. to 5 p.m. CST Monday through Friday. This is to ensure a cancellation request is not lost or mishandled. Customers are fully responsible for improperly submitted cancellations.
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