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Read More Customer Testimonials From These Trusted eRetail Names
We recognize that our success depends on the satisfaction of our customers, and that is why we treat each and every customer as if they were our only customer. We would like to thank all of our loyal customers who have put their trust in us since 1999, and we look forward to adding you to our list of satisfied customers. We encourage you to contact us via e-mail, live chat or telephone anytime if we can assist you in any way. While we have grown to one of the top 500 Retail Web Sites as reported by Internet Retailer Magazine, we have not lost the customer centric focus that has made us so successful.
Read Some Of Living Direct's Specific Customer Testimonials:
" You guys did a great job. I thought it was going to take at least 2 week or more. I dont think it was even a week. Wow, talking about service and speed! You should get a ticket going that fast lol. Keep up the good work - and there are raises for all of you! Thanks. "
— Terry D.
" ...the easiest on-line purchase that I've ever made. Awesome website, easy to manuveur and find exactly what I'm looking for at competitive prices. Would definitely recommend to friends and family. "
— B. Klemm
" I was completely amazed at the ease in ordering from CompactAppliance. At first I was hesitant to order from a company I did not know, as I feel most people are. This was a last minute Christmas gift and I was backed in a corner so I figured what the heck and gave it a whirl. Not only was the price of the item fair, but the efficiency in shipping was unbelievable. The item made it to my doorstep 2 days earlier than I expected and was exactly what I wanted. Needless to say I will be ordering from CompactAppliance again in the future. "
— R. J. Lee
" I have recently placed an order with your website, and felt compelled to iterate the fact that out of my many years of doing business online, your site is simply one of the best I have worked with. The simple design, ease of use, speed, order pruchasing, and online chat are all exceptionally put together. Keep up the good work! "
— M. Bedford
" I received a catalog in the mail, which sparked my interest in getting bar ware for my husband's Christmas gifts. I thought I would compared prices on-line first, and was having a hard time choosing between two things that I really wanted to get him. With Living Direct's prices and products, I was able to get him both gifts, plus an accessory for nearly the price of what I would have paid if I bought it from the original catalog. "
" I order a lot of on-line products, but your company was the easiest by far that I have dealt with. Thank-you. "
" After some research, I found the beverage refrigerator I wanted at Living Direct for the lowest price (+ free shipping). Most of the other sites had a lower price in the specific refrigerator I wanted to purchase, but they were charging $75.00+ for shipping! "
" I found the web page fantastic to include ALL of the necessary information needed to make a decision on my purchase of the window heater/ac unit. (even including the very attractive saving discounts that came with it). "
" LivingDirect.Com was fantastic in their on time delivery and their product was extremely worth the money. i will buy here again! "
" Very comprehensive site. Lots of information, presented well. Made choosing my product easier. Good job. I'll be back. "
"OUTSTANDING customer Service! Customer help lines were properly manned to give immediate help from a human being. Did no have to wade through teleprompts. "
" I called customer service before i purchased this product because i had a question, the person i talked to was very helpful. I will be more than willing to purchase from them in the future. Service all around was excellent!!!! "
" The air cooler we purchased for my son's sweltering dorm room far exceeded our expectations! He is still calling me every couple days to tell me what a difference it has made in his room and how he is now able to sleep at nights. He says everyone keeps asking where he got it, and how much it cost. They can't believe how reasonable it was in price. We are thrilled with the purchase! "
" My first transaction, impressed with every aspect of the order. Shipping quick, and they kept me very well informed as the order progressed. "
" I bought a washer/dryer combo that I am very happy with. I am looking forward to receiving this new heater. "
" I am very happy with this company and will be returning for all my simmilar needs. Also I will be sending everyone I know to this sight. "
— G. Pepsi
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17 Years of Service
We have been providing excellent customer service since 1999, from 24x7 phone support, a world-class website and learning center, and faster home delivery.
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Talk or chat with one of our friendly Austin, TX experts and ensure you order the right product for your needs. Average call wait time is less than 1 minute.
We are competitively priced everyday but if you do find a better deal at another authorized dealer let us know. For more details, see price match policy.
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California Prop 65
General Summary of Proposition 65
The “California Safe Drinking Water and Toxic Enforcement Act of 1986” (more commonly referred to as ‘Proposition 65’)
was enacted to ensure that customers be properly warned when a product contains a substance known to cause cancer or
reproductive harm. The law requires the State of California to publish and maintain (annually) a list of substances
to be available to the general public. Additionally, the law requires that businesses properly notify residents of
the State of California about the presence of these substances in the products they purchase, or that may be present
in their homes, workplaces, or that otherwise may be released into the environment. The specific list contains a wide
range of naturally occurring and synthetic substances including manufacturing and construction chemicals, pesticides,
tobacco, food-additives, solvents, household products, drugs and byproducts created from a specific product usage.
For complete list of these chemicals, visit: http://oehha.ca.gov/proposition-65/proposition-65-list
What is the California Proposition 65 Warning?
You may have noticed the below warning label on our products, or on products from other manufacturers. The warning has become increasingly commonplace and oftentimes raises questions about why the warning exists, and what it means to a customer. The warning itself is just one of many requirements for businesses operating in and/or selling products to customers in the the State of California. The warning does not mean that a product that includes the warning will cause cancer or reproductive harm, but rather it simply is provided in order to educate the consumer that a substance may exist. A large number of the substances listed under Proposition 65 have been in regular use for many years without any documented harm to a consumer. This is due to the low concentrations and minimal exposure that actually occurs with these substances. Those chemicals, however, have been determined by the State of California to be listed as potentially harmful.
I don’t live in California. Why did my product include this warning?
In order to ensure compliance with Proposition 65 requirements we have determined that all products manufactured by
Living Direct Inc, including products sold under the EdgeStar, Avallon and Koldfront brands, should include the
above-referenced warning label. This labeling requirements exists for all of our products regardless of the
location / destination to which the product is ultimately sold and/or shipped.
We believe that our products, when used as designed, are not harmful and as such this warning is provided in order to properly conform to the requirements of Proposition 65.
For complete details regarding Proposition 65, please visit:http://oehha.ca.gov/prop65.html